Describe strategies for improving outcomes at all points of care.

Use a variety of sources of information to review outcomes, compare benchmarks of care and identify potential areas of improvement.

Select and use several appropriate quality improvement tools/models.

Analyze the impact of context such as access, cost, environment, workforce, team functioning, or community engagement on improvement efforts.

Design, implement, and evaluate small tests of change in daily work (e.g., using an experiential learning method such as Plan-Do-Study-Act).

Analyze the impact of linking payment and public reporting to quality improvement.