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MPA
638

Social Impact Service Design

Hours

3.0 Credit, 3 Lecture, 0 Lab

Semester

Winter
Social service design thinking with a focus on providing students with the understanding and skills to design, promote, and deliver innovative services with a social impact.

Create a Public Service

Produce a service management/implementation plan.

Provision of Public Service

Learn to appreciate the individuality, importance, and value of citizens, clients, and customers in the corpoduction of public service.

Relate Theory to Practice

Relate service management theory to a specific public or nonprofit service context.