Identify ethical issues in mediation and know what sources to consult to aid in resolving such issues.

Understand and explain what mediation is and what differentiates mediation from other dispute resolution processes.

Understand and explain the major theories underlying the practice of mediation and the major issues facing attorney-mediators today.

More effectively help clients and others resolve their conflicts through facilitated negotiation.

Understand and perform the basic skill set of a mediator and mediate simple problem scenarios.

Understand and differentiate between different styles of mediation and explain the pros and cons of each style.