Quality Management
Concepts of quality management; six sigma, strategic issues, philosophies, and tools used to implement and control quality. Includes material on six sigma and other continuous improvement tools.
 Hours3.0 Credit, 3.0 Lecture, 0.0 Lab
 TaughtFall, Winter
Course Outcomes: 

Contingency Theoretic Approaches

Explain how to deal with conflicting quality management literature by using a contingency theoretic approach.

Quality Tools and Concepts

Understand how to implement quality tools and concepts in a supply chain.

Development in Excel

Be able to develop the basic control charts in Excel.