Quality Management
Concepts of quality management; strategic issues, philosophies, and tools used to implement and control quality.
 Hours3.0 Credit, 3.0 Lecture, 0.0 Lab
 TaughtFall, Winter
Course Outcomes: 

Contingency Theoretic Approaches

Explain how to deal with conflicting quality management literature by using a contingency theoretic approach.

Quality Tools and Concepts

Understand how to implement quality tools and concepts in a supply chain.

Development in Excel

Be able to develop the basic control charts in Excel.